Aragon will improve the coordination of its emergency services with a critical communications network


  • The government of this Spanish autonomous community has awarded a contract worth 10.6 million euros to the Teltronic-Telefónica temporary consortium for the deployment of a Digital Mobile Communications Network.
  • Until now, the different public safety and emergency response agencies in the region used different analogue communication networks, complicating their coordination in case of events and incidents.
  • The new system allows for the introduction of more advanced functionalities, and even includes 4G equipment to test specific value-added applications for emergency management.

Zaragoza, 3rd August 2021
The Government of Aragon has awarded the Teltronic-Telefónica temporary consortium the tender to deploy a Digital Mobile Communications Network with regional coverage that will provide secure communications for its security and emergency services.

Through this investment, the Autonomous Government fulfils one of its key objectives in terms of the necessary improvements for the efficient management of emergencies within the Autonomous Community thanks to a communications system that allows the development of innovation projects with future solutions such as IOT or Data Intelligence.

Until now, the different Public Safety and Emergency agencies in Aragon used different analogue radio communication networks, or even mobile telephone systems which, in addition to offering basic features and not guaranteeing the confidentiality of communications, made it difficult to coordinate the work in the response to events, such as a forest fire, for example.

The new network is configured as a modern and unified communications system that solves current shortcomings, allowing the introduction of more advanced functionalities, guaranteeing the service at all times and allowing immediate and efficient interoperability between the different agencies.

The new digital radio TETRA network will also improve audio quality, offer high levels of encryption to guarantee the integrity and security of communications, and allow the transmission of data for imaging, geolocation and, in general, the implementation of value-added services.

Initially, the network will serve the users of the Directorate General of Natural Environment and Forest Management, Security and Civil Protection (112), Emergency Health Care and Emergencies, Road Conservation and Operation Service, although the intention is that in the future this system will bring together the radio communications of other security and emergency services of Aragon, including other public administrations and local entities.

The Government of Aragon will invest 10.6 million euros (VAT included) over a period of 5 years, of which the first two years will be spent on the deployment of the network and the following three years, already in operation, will be spent on the operation and maintenance of the system, the Transport Network and its user terminals.


The TETRA network will reach 84% of the Aragonese territory with mobile coverage, improving the 77% established in the tender. To this end, Teltronic will deploy a total of 113 units of its MCBS, a state-of-the-art base station with a multi-carrier capacity unique in the world, which will allow the emergency services to increase the traffic capacity of the network in critical or catastrophic situations, when the intervention of a multitude of simultaneously operating users is required; and three transportable base stations. The system also includes two fully redundant control nodes.

Telefónica will deploy a corporate data transport network with MPLS technology throughout the entire Aragon region that will serve to transport this service. In order to speed up implementation and avoid a high impact on rural terrain of high ecological value, the operator will use high-availability and high-capacity radio links with redundancy.

As part of this project, Teltronic will also install its control centre solution, CeCoCo, in the three control rooms of the Directorate General for the Natural Environment and Forest Management and in the 112’s Mobile Command Post (MCP). Telefónica will make the necessary modifications to the two current MCPs to install the equipment to extend coverage or improve the network’s traffic capacity wherever it is needed, either through commercial 4G or satellite technology; also incorporating a new 4×4 vehicle, also with these capabilities, but more agile than the existing ones to reach the most remote and inaccessible points.

The contract also includes the supply of more than 2,300 desktop, mobile and portable terminals and, additionally, and with the aim of evaluating the benefits that 4G technologies can offer the emergency services, the contract also includes broadband equipment developed by Teltronic, with which specific value-added applications for emergency management can be tested.

Finally, in order to improve the existing infrastructure and protect it against storms or accidental power cuts, Telefónica will provide alternative energy systems that will guarantee the continuity of the system.

The network will be co-financed through the Operational Programme European Regional Development Fund Aragon 2014-2020, funded as part of the Union’s response to the COVID-19 pandemic.


Aragon is one of the 17 regions of Spain, and where Teltronic’s headquarters are located. It’s in the North of the country, in a strategic position between Madrid and Barcelona that makes Aragon and its capital, Zaragoza, one of the main logistics centres in Spain. With 47,720 km2 (9.4% of Spain), the region has a complex orography with large mountains and extensive natural areas. However, despite its large size, has a population of around 1,3 million, making it largely uninhabited, with the capital holding over half the population.