Following the 3GPP standard, NovaX is the MCX solution developed by Teltronic, offering voice, data, and video services. Whether over private or public networks, NovaX ensures uninterrupted and secure communications, even in the most complex situations.
A solution designed to evolve alongside its users, integrating with their radio systems and providing new capabilities without losing its essence: a mission-critical heart.
MCX: Communications for Strategic Sectors
NovaX represents an innovative solution that redefines critical communications by integrating advanced voice, data, and video services over broadband networks. MCX technology not only exponentially expands communication possibilities but does so without compromising security or reliability.
Thanks to its robust and flexible architecture, NovaX can adapt to diverse and demanding environments, making it an essential tool for multiple sectors with high operational demands:
- Security and emergency response forces.
- Utilities (oil and gas, electricity, mines, etc.)
- Transport (subway, tram, railways, buses).
- Ports and airports.
- Army and defense.
Teltronic offers a complete portfolio of solutions, including both the server and various types of clients depending on the sector and user type: professional-use terminals, on-board equipment, dispatch systems and more.
Deployment models
MCX services are designed to integrate into the architecture of LTE/5G networks, offering a more efficient and versatile solution with mission-critical functionalities.
- Private network. The NovaX MCX solution delivers the best mission-critical experience over private networks, with full control over both the network infrastructure and the MCX system. A dedicated network ensures low latency and the highest quality of service through dedicated QoS bearers..
- Commercial network. The solution can be deployed over an existing 3G/4G/5G or Wi-Fi operator network using an OTT model, reducing initial investment. If the commercial network includes QPP or eMBMS capabilities, the experience can also be considered “mission-critical”..
- MVNO Operation. Hybrid scenarios can also be considered based on customer needs, such as using a private network control node while leveraging public operator radio access.
This flexibility also applies to the MCX server itself, which can be deployed in the cloud or on-premises. It is a scalable solution that allows for geographic redundancy in scenarios where criticality demands it.
Integration with other technologies
The Interworking Function (IWF), as defined in the 3GPP standards, enables communication interoperability between a mission-critical MCX system deployed over broadband networks and other narrowband communication systems.
Teltronic’s NovaX solution can be integrated with those existing narrowband networks, maximizing the return on previous investments and enhancing their capabilities with broadband coverage, new services, and use cases.
Users of the different systems can communicate with each other seamlessly—for example, from their radio terminals to smartphones with an MCX client and vice versa—being part of the same communication group. This is done in a completely secure manner, as the system integration preserves the confidentiality and integrity of communications.
Our MCX solution provides voice, messaging, and video services. It also supports, among others, the following additional features:
- Private/group/emergency calls
- Private/group/status/multimedia messages
- Pull/push video and videocalls
- Inter-MCX communications
- GPS positioning
- Recording of emergencies
- Multi-tenant operation
- Histories and access to recordings
- FRMCS functionalities: ad hoc calls, functional alias, and REC emergency call
- Secure communications
The NG CeCoCo control center solution is presented as a powerful and flexible tool with a simple and intuitive interface. This system incorporates all the functionalities offered by the MCX mobile client application and includes additional features to optimally organize and manage users, dynamic groups, geofences, tasks, alarms, location history, and more.
To manage communications, the MCX desktop client can include various audio accessories such as a microphone, speakers, and headphones.
MCX-Plugtest
Teltronic has extensive experience in MCX Plugtests, events organized by ETSI to validate interoperability between different MCX service implementations. These tests are essential to ensure that solutions from different manufacturers comply with standards defined by organizations such as 3GPP, ETSI, and IETF.
After participating in eight consecutive editions, Teltronic has established itself as a key player in these events. Its commitment to interoperability is reflected in its willingness to collaborate with as many vendors as possible, as well as in its professionalism and focus on achieving maximum technical performance in each test.
Participation in Plugtests highlights Teltronic’s strong commitment to adopting the latest standards for critical communications. These exercises reinforce its position as a reliable, innovative provider aligned with market demands.
MCX Leadership, Innovation with Teltronic’s Signature
Teltronic has a long history in developing MCX solutions. These solutions, based on 3GPP standards, have been successfully implemented in various international projects, such as Teltronic MCX, a Virtual Mobile Operator for Mission-Critical users in Mexico, providing communication services that demonstrate the company’s ability to deliver robust solutions tailored to local needs.
Additionally, Teltronic is part of the European consortium for the EUCCS (European Union Critical Communication System) project, a strategic initiative recognized by the European Commission as key to strengthening the resilience and interoperability of critical communications in Europe. As one of the four selected contractors, Teltronic leads the development of test environments that will validate the integration of MCX services across different countries, laying the foundation for a secure and interconnected European system.
