Privacy Policy
1. Identification and contact details of the personal data controller
TELTRONIC S.A.U., a company domiciled at C/ F Oeste Parcela 12, Polig. Malpica 50016 Zaragoza (Spain), with Tax ID number A50035518 and telephone number 976 46 56 56 (hereinafter, TELTRONIC), is responsible for the processing of your personal data on this website (hereinafter, Website).
However, depending on the processing involved, we may have to transfer your personal data to our subsidiaries in Brazil, Colombia, and Mexico, which will act as joint controllers or processors of your personal data, depending on each specific case.
This Privacy Policy contains information regarding the use of your personal data by TELTRONIC, in your capacity as a user of the website.
We also inform you that TELTRONIC has appointed a Data Protection Officer, who can be contacted at the following email address:
2. Application
This Privacy Policy regulates the processing of personal data of potential customers, potential suppliers, people interested in attending our events, and candidates for future positions in our company (hereinafter, collectively, the “Interested Parties”). This processing is carried out when Data Subjects visit or use the Website, when they interact with TELTRONIC through the channels provided for this purpose, as well as within the framework of the relationships that TELTRONIC maintains with other individuals or companies linked to its activity.
We ask Interested Parties to read this Privacy Policy carefully. It has been written in a clear and simple manner to facilitate understanding and allow you to decide, freely and voluntarily, whether you wish to provide TELTRONIC with your personal data or that of third parties.
TELTRONIC may update this Privacy Policy; therefore, we recommend that Data Subjects review it periodically.
By reading this Privacy Policy, the interested party is informed about the way in which TELTRONIC collects, processes, and protects the personal data provided through the website https://www.teltronic.es/, including those derived from their connection and browsing, as well as any additional data that may be provided in the future through web forms and other channels enabled by TELTRONIC.
3. Information provided
All fields marked with an asterisk (*) on the Website forms are mandatory. Failure to complete any of these fields may prevent TELTRONIC from responding to your request, providing you with services, or sending you the required information.
The Data Subject undertakes to provide truthful, accurate, and complete information, and to keep it up to date at all times and free of errors. If the data provided corresponds to third parties, the Data Subject declares that they have their authorization and that they have informed them of the content of this Privacy Policy. The Data Subject shall be responsible for the truthfulness and accuracy of the data provided.
When submitting any form on the Website, the Interested Party must check the box provided for this purpose, thereby declaring that they have read and understood this Privacy Policy.
Acceptance of the Privacy Policy implies the application of the conditions and obligations set forth therein, including the obligation to provide truthful, accurate, complete, and up-to-date data.
4. General information: processing of personal data
This Privacy Policy includes a summary table which, for each type of personal data processing carried out by TELTRONIC through this Website, indicates:
- Purpose of the processing: the reason why TELTRONIC processes your personal data in each case.
- Legal basis: the basis that legitimizes the processing for each purpose.
- Recipients: possible communications of data to third parties and the reason for this.
TELTRONIC will not transfer your personal data to third parties unless there is a legal obligation to do so or when it is necessary for the management of the relationship with the Data Subject and said third parties act as data processors. However, data processors who provide services to TELTRONIC and need to process your data for the proper performance of their duties (e.g., information technology, system hosting and support, event management, and personnel selection) may access your data.
Likewise, TELTRONIC S.A.U. may communicate or transfer data to subsidiaries or companies within the group when necessary for corporate management, the provision of services, or the handling of requests. Depending on the processing, these subsidiaries may act:
- as data processors, providing services to TELTRONIC in accordance with its instructions and under contract; or
- as joint controllers, when they determine the purposes and means of processing jointly with TELTRONIC. In these cases, the essential aspects of the joint responsibility agreement will be made available to the Data Subject, identifying the processing concerned and the joint controller subsidiary in the table. In cases of joint responsibility, the Data Subject may exercise their rights against any of the joint controllers.
If you would like more detailed information about the recipients of a specific processing operation (including the subsidiaries involved, the legal basis and, where applicable, the applicable safeguards), you can request it by sending an email to
- International transfers (if any): the existence of data transfers outside the European Economic Area and the applicable safeguards (e.g., Standard Contractual Clauses in accordance with Decision (EU) 2021/914 -hereinafter, “SCCs”- or other accepted mechanisms). If you would like a copy of these safeguards or further details, you can request them by sending an email to
- Retention periods: the period during which TELTRONIC will retain the data provided. Once these periods have expired, the data may be blocked for the purpose of dealing with any legal, administrative, or tax claims, for the terms established by applicable legislation.
5. Detailed information: processing carried out by TELTRONIC through this website
Processing | Purpose of processing | Legal basis | Recipients | International transfers | Retention period |
General contact (messages, queries, complaints, etc.) from potential customers or suppliers. | a) To manage responses to queries raised. b) Only if you give your consent, send you electronic communications regarding our products, services, and activities. You can also use this Website to contact us so that we can respond to your messages, questions, complaints, comments, or concerns you may have regarding the information included on the Website. | Consent of the interested party when sending the form. | Service providers (IT, hosting and system support, CRM). Subsidiaries only if they support management (processors or joint controllers, as applicable). Transfers only due to legal obligation. In joint responsibility, TELTRONIC S.A.U. will be the point of contact; the essence of the agreement will be made available. | Possible if subsidiaries outside the EEA are involved; with CCT or other appropriate safeguards.
| Until consent is revoked, and subsequently blocked for legal periods for claims. Data obtained as a result of queries is kept until closure and for the period of contractual responsibilities, where applicable.
|
Newsletter subscription | a) To send information about our products, services, and activities.
| Express consent of the interested party when sending the form. | No data will be transferred to third parties, except where legally required. | Not anticipated. | Until consent is revoked; subsequently, blocking for legal periods. If you wish to unsubscribe and no longer receive our newsletter, you can do so by clicking on the link provided for this purpose in each communication we send you. |
Events | a) To manage your registration request for our events. b) Only if you give your consent, send you electronic communications regarding our products, services, and activities. | Express consent of the interested party when sending the form. | Service providers (IT, hosting and system support, CRM). Subsidiaries only if they support the management (processors or joint controllers, as applicable). Transfers only due to legal obligation. In joint responsibility, TELTRONIC S.A.U. will be the point of contact; the essence of the agreement will be made available. In the event that the event is not managed by TELTRONIC, the data controller for your personal data will be the organizer or promoter of the event in which you register or in which you show interest, with that entity processing your personal data in accordance with the provisions of its own Legal Notices or Privacy Policies. | Possible if subsidiaries outside the EEA are involved; with CCT or other appropriate safeguards.
| Until consent is revoked; subsequently, blocking for legal periods. |
Downloading certificates, brochures, or requests for general information on specific products and services | a) Manage the sending by email of the requested information about our services, equipment, communications systems, or certifications, either through documentation or the sending of specific information. b) Only if you give your consent, send you electronic communications relating to our products, services, and activities. | Express consent of the interested party when sending the form. | Service providers (IT, hosting and system support, CRM). Subsidiaries only if they support management (processors or joint controllers, as applicable). Transfers only due to legal obligation. In joint responsibility, TELTRONIC S.A.U. will be the point of contact; the essence of the agreement will be made available.
| Possible if subsidiaries outside the EEA are involved; with CCT or other appropriate safeguards.
| Until consent is revoked; subsequently, blocking for legal periods. |
Employment | a) Management of the candidate’s CV, with a view to their participation in present and future selection processes at TELTRONIC and to send them communications relating to their inclusion in any selection process within the organization.
You guarantee TELTRONIC that the information and personal data you provide us with are yours, accurate, and true, and we reserve the right to exclude you from the selection process in which you may be participating if the data you have provided us with are false or fraudulent.
We may also need to request references regarding your professional experience in order to evaluate your application for the position offered, so we will contact the companies where you have worked to request references regarding your professional experience, if you give us your consent to do so. | Express consent to process the application, request references, and retain for future processes; pre-contractual measures (Art. 6.1.b GDPR) in active processes. The personal data we request from you, those included in your resume, or those obtained in any selection processes in which you may participate will be strictly necessary to manage your application for the job offered. | Service providers (recruitment companies and HR platforms). Subsidiaries only if they support the management (processors or joint controllers, as applicable). Transfers only due to legal obligation. In joint responsibility, TELTRONIC S.A.U. will be the point of contact; the essence of the agreement will be made available.
| Possible if subsidiaries outside the EEA are involved; with CCT or other appropriate guarantees.
| If hired: during the employment relationship and subsequent legal periods; if not selected: with consent, retention for future processes until the maximum legal period or revocation; without consent, deletion after closure of the process and blocking for legal periods.
If you are not selected to work with us, if you give us your consent to do so, we will keep your personal data to consider you as a candidate in our future selection processes for which you may be suitable. In this regard, we will keep your personal data for the maximum period established by current legislation, provided that you do not revoke your consent, if applicable. In this regard, we inform you that refusing to give us your consent to keep your personal data will not be a reason for not evaluating your candidacy in the job offers for which you have registered. |
Success stories | a) To manage the sending by email of the information necessary to download success stories related to our equipment and communications systems. b) Only if you give your consent, send you electronic communications regarding our products, services, and activities. | Express consent of the interested party when sending the form. | Service providers (IT, hosting and system support, CRM). Subsidiaries only if they support the management (processors or joint controllers, as applicable). Transfers only due to legal obligation. In joint responsibility, TELTRONIC S.A.U. will be the point of contact; the essence of the agreement will be made available.
| Possible if subsidiaries outside the EEA are involved; with CCT or other appropriate safeguards.
| Until consent is revoked; subsequently, blocking for legal periods. |
White papers (sending information for download) | a) Manage the sending by email of the information necessary to download the requested white paper related to our equipment and communications systems. b) Only if you give your consent, send you electronic communications relating to our products, services, and activities. | Express consent of the data subject when sending the form. | Service providers (IT, hosting and system support, CRM). Subsidiaries only if they support management (processors or joint controllers, as applicable). Transfers only due to legal obligation. In joint responsibility, TELTRONIC S.A.U. will be the point of contact; the essence of the agreement will be made available.
| Possible if subsidiaries outside the EEA are involved; with CCT or other appropriate safeguards.
| Until consent is revoked; subsequently, blocking for legal periods. |
Data processing associated with mere browsing of this Website (cookies)
TELTRONIC may collect information about your browsing on the Website, such as your IP address and technical identifiers, in order to ensure the security, integrity, and proper functioning of the service. This processing is based on our legitimate interest.
For measurement/analytical, personalization, and advertising purposes, TELTRONIC will only use non-essential cookies when you have given your prior consent via the cookie banner. You can accept, reject, or modify your preferences at any time from the Website’s settings panel or through your browser.
For more information about cookies on this Website, you can consult our Cookies Policy here.
6. Communication of personal data to third parties
The personal data we collect or that you provide to us for the purposes indicated may be communicated to entities linked to TELTRONIC, including subsidiaries and collaborating companies, based on our legitimate interest and for proper corporate management and service provision. These entities may act as data processors or joint controllers, as appropriate. In cases of joint responsibility, we will make the essential aspects of the agreement available to the data subject. When an entity is located outside the European Economic Area (EEA), TELTRONIC will apply appropriate safeguards, such as the Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure enforceable rights and effective legal remedies.
Likewise, the data may be communicated to third parties when necessary to comply with legal obligations or meet judicial requirements (for example, public bodies and administrations and law enforcement agencies), as well as when it is essential for the formalization or execution of the contractual or commercial relationship between you and TELTRONIC.
Your data may be accessed by service providers contracted by TELTRONIC as data processors, exclusively for the purpose of providing the agreed services, in accordance with the contract signed, without being able to use them for their own purposes or transfer them to third parties. If any of these providers are outside the EEA, TELTRONIC will guarantee the protection of your data through SCCs or other equivalent guarantees, preserving your rights and means of redress.
7. Security of personal data
TELTRONIC applies appropriate technical and organizational measures, in accordance with the GDPR (and, where applicable, the LOPDGDD or other applicable regulations), taking into account the nature of the data processed and the risks to the rights and freedoms of the Data Subjects.
Personal data is stored confidentially and securely in our systems, with access restricted only to persons who, due to their functions and responsibilities, need to process it for the intended purpose.
We have internal policies and measures in place to prevent unauthorized access, loss, accidental destruction, damage, and misuse or disclosure. Among other things, we apply access controls and activity logging, vulnerability management, backups and restoration testing, and secure communication protocols; we also impose confidentiality clauses and provide specific training to our staff and suppliers acting as data processors, in accordance with the relevant contract.
These measures are reviewed and updated periodically to adapt to new threats and best security practices.
However, technical security on the Internet is not impregnable. Any transmission of personal data by this means involves risks and is carried out under the responsibility of the Data Subject. In any case, TELTRONIC will use reasonable and proportionate measures—including, where appropriate, encryption and secure channels—to protect personal data during its transmission and reception through the Website.
8. Personal data protection rights
You may exercise the following rights free of charge:
- Access: to know what personal data we process and for what purposes.
- Rectification: to correct inaccurate or incomplete data.
- Deletion: request the deletion of your data when possible.
- Restriction of processing: when the accuracy, lawfulness, or necessity of the processing is questioned; in such cases, we will only retain the data for the establishment, exercise, or defense of legal claims.
- Portability: to receive your data or have us transfer it to another controller when the legal basis is consent or a contractual relationship.
- Objection: object to processing when the legal basis is legitimate interest; TELTRONIC will stop processing the data unless it can prove compelling legitimate reasons or for the formulation, exercise, or defense of claims.
- Not to be subject to automated decisions, including profiling, where applicable.
You may exercise your rights at any time and free of charge by sending an email to
indicating the right you wish to exercise and your identification details. You may also exercise your rights by writing to TELTRONIC, C/F Oeste Parcela 12, Polig. Malpica, 50016 Zaragoza (Spain).
We may request proof of your identity only if it is not possible to verify it by less intrusive means that allow us to identify you. If it is necessary to send your ID card or other equivalent document, please follow these instructions:
- Attach only the front side, in black and white.
- Cross out or delete any unnecessary information (e.g., gender, nationality, date of issue, date of validity, support number, and photograph).
- Add a watermark with the text “copy for exercising rights” or similar.
We will respond within one month of receiving your request; this may be extended to two months in particularly complex cases, in which case we will inform you of the extension within the first month.
You may withdraw your consent from the Website at any time by contacting
If you believe that your data has not been processed properly, you have the right to file a complaint with the Spanish Data Protection Agency or the competent Data Protection Authority.
7. Contact TELTRONIC
If you have any questions or concerns about this Privacy Policy or how we process your personal data, you can send them in writing to TELTRONIC at C/F Oeste Parcela 12, Polig. Malpica 50016 Zaragoza (Spain), or by email to
© 2025 Teltronic. All rights reserved.
